Warranty and Returns Policy

OUR WARRANTY
If you have a problem with the size of your sling, contact us immediately at 1-866-638-6416 . We will make every effort to adjust the sling and make it the correct size. If Patio Sling Express manufactured slings in error, we will gladly make adjustments at no charge. If the measurement has been entered incorrectly or if there has been an error in measuring, we will gladly work with you to make the necessary adjustments. We want all our slings to fit correctly and we want your customers to be happy with our product. Additional labor fees (if any) will be determined on a case by case basis.

PRECUT STRAP RETURN POLICY
Precut straps are not returnable or refundable due to incorrect size or color. Please measure carefully before entering your order. Vinyl colors may vary based on the interpretation of your computer monitor. For truest color match please request color samples prior to ordering.

VINYL BY THE ROLL RETURN POLICY
There will be a 15% restocking fee for all returned rolls of vinyl strapping. Rolls must be unused and returned in good condition within 30 days of original order for credit to apply. Customer is responsible for return shipping charges. We will credit your account for the cost of the vinyl less 15%. Shipping charges will not be credited.

Please select carefully before ordering. Vinyl colors may vary based on the interpretation of your computer monitor. Chair Care Patio is not responsible for inaccurate color matching based on the colors shown on your monitor. For truest color match please request color samples prior to ordering.

REPLACEMENT PARTS RETURN POLICY
Parts including but not limited to glides, control arms, end caps, tires, wheels, rivets, clips, brackets, caps and spring plates are not returnable or refundable.

Please visit our other site: www.custompowdercoating.com
for additional information on sandblasting and powder coating of automotive, industrial and commercial products.